Vinted Members Share Frustration About Size Changes
Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing.
This online marketplace has revised its size classifications for female and kids' apparel but did not contact all users about the change.
Social Media Response
Many shoppers and sellers are expressing on platforms claiming that product pages now present an altered size classification compared to what was initially listed as a result of the reclassification.
Vinted explained the updated approach better aligns with comparable marketplaces.
The platform has recommended to review their products and update the measurements by hand if necessary, causing user dissatisfaction.
Measurement Approach Changes
Before the change, the sizes had both one number and one letter, for instance S/8 or M/10.
The revised method features a letter and a range such as S/UK 8-10.
With some products, the sizing has been recategorised - like an L measurement was previously a 12 but is now a UK 16-18.
User Stories
Frankie Bridger, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
A different member, based in Glasgow, said garments she listed with size 14 tags were showing in the marketplace as larger sizing 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she said.
Manual Updates
A different user, based in Derby, explained she became annoyed by the change as she had to manually change the sizes on "every single listing".
"Personally, this is quite irritating, because of my ongoing medical condition and platform income has been essential following partial earnings loss," she said.
Service Background
The platform boasts over 100 million users, with 18 million British users.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This is not the initial instance where an unanticipated change on the platform has faced criticism: last year, Vinted reversed a change to its shipping options due to shopper criticism.
